If you want to know what you need to do to reach your friend. Then you should build a relationship with the team of Netgear certified experts. They will tell you what steps you need to take to set up an Arlo account to give access to your friend. So, you have to sign in to the Arlo account by clicking in Settings and Account Settings. Then, you have to click on the add or enter your first name and last name. You must enter your address or password with the correct letters.